OD&D Vintage Audio

Od&d vintage audio is based in Alkmaar the Netherlands. We have more than 10 years of worldwide shipping experience. We can get you your packages safe and sound, delivered to your doorstep wherever you live.   

 

We use high grade dubble layer boxes, thick layers of bubble wrap and biodegradable filling chips.  For the lager products we have an in house woodwork department to proffessional crate the products.

 

We send our products on Thuesdays and Fridays.  Orders placed before 12 o'clock (GMT+1) on shippment day's will go out on the shipment day. Orders placed after that time will go out the next shippment day.

 

All our products are send out with track and trace to follow your package.  


Shipping in the EU

Inside the EU we ship our products up to 30 kilograms by normal postage programs. If the wheight exceeds the 30 kilograms limit, there have to be asked for a shipping quote. We will consult the customer with the shipping options and the associated costs. When both parties agree to the costs and shipment option the product will be send.  


Worldwide shipping

Od&d vintage audio is shipping its products from Alkmaar the netherlands all over the world without any problems. 

 

Outside of the EU we ship our products up to 20 kilograms by normal postage programs. If the wheight exceeds the 20 kilograms limit, there have to be asked for a shipping quote. We will consult the customer with the shipping options and the associated costs. When both parties agree to the costs and shipment option the product will be send.


OD&D Return policy

There is always the chance that there went something wrong or the item is not as you expected. See here our return policy.

 

- All products can be returned if the product is not as expected but does meet the description of the advertisement. The return shipment costs are at the buyer's expense and only the price paid for the product will be refunded. 

 

- All products described as 'sold as is' can't be returned for a full refund. The return shipment costs are at the buyer's expense and only the price paid for the product will be refunded. Only when there is conluded there is an error in the advertisement of the product, the product can be send back on our expenses and a full refund will be made.

 

- All products stated as 'new' or 'fully working' can be returned if the product is not as described. The product can be returned on our expences and a full refund will be made. OD&D have to conclude that the product indeed did not meet the description of the advertisment.

 

- Return requests have to be made within 14 days of receiving the product. applies to all forms of returns.

 

- A refund will only be given once the product / package has been returned to OD&D Vintage audio. OD&D will inform the buyer as soon as the product / package has returned.


More information?

If you have any questions regarding shipment or our return policy, or is there some information missing. Feel free to send us an email with your question. We will answer within 24 hours except for the weekends.

 

e-mail: info@odnd.eu